Are You Underinvesting In A Lifetime Opportunity?
July 9, 2010 – 4:57 am | No Comment

It is a common sight in Chinatown (both San Francisco and New York City) and it has always disturbed me.  It is the sight of old, Chinese ladies hauling big bags of plastic bottles and …

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Articles tagged with: Business

Is Your Research In Danger?
June 25, 2011 – 1:39 am | No Comment
Is Your Research In Danger?

When it comes to building a business or designing a product, talking with your customers (or users) is essential.  do the research to know the needs, culture, and world they live in, and  do some …

Doing Loyalty Rewards Programs Right!
May 18, 2010 – 3:49 am | No Comment
Doing Loyalty Rewards Programs Right!

The notion of Loyalty Rewards has become fairly popular in the business world.  PetSmart has Pets Perks.  Macy’s has its own loyalty credit card with 15% off all purchases. And, at Shutterfly you are immediately rewarded …

Get a Better Edge: Read Chief Culture Officer
May 1, 2010 – 8:15 pm | No Comment
Get a Better Edge: Read Chief Culture Officer

When my friend Grant McCraken published his book Chief Culture Officer, I naturally had to go and buy my own copy.  His book is a manefesto to anyone working within a large corporation or any …

Business Culture Reincarnation
April 14, 2010 – 4:40 am | No Comment
Business Culture Reincarnation

Business cultures are born, grow old, die, and are reborn into something new and usually unrecognizable.  Kind have like people…if you believe in reincarnation.  This process used to take much longer to occur, even centuries. …

Innovation: Avoiding Nails and Finding Fertile Ground
January 29, 2010 – 12:26 am | No Comment
Innovation: Avoiding Nails and Finding Fertile Ground

The dotcom guys got each other excited and created a bust.  Banks verified moneymaking programs with other banks, but somehow, they went broke.  These groups sought to solve problems and produce value, but the solutions …

Culture Doesn’t Keep
December 3, 2009 – 4:22 am | One Comment
Culture Doesn’t Keep

Some cultures come with an expiration date.  Sometimes intentional, more often not, these movements are never meant to last.  One of the starkest examples is the formation and demise of cults.  It usually starts