Doing Loyalty Rewards Programs Right!
May 18, 2010 – 3:49 am | No Comment

The notion of Loyalty Rewards has become fairly popular in the business world.  PetSmart has Pets Perks.  Macy’s has its own loyalty credit card with 15% off all purchases. And, at Shutterfly you are immediately rewarded …

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Article Archive for January 2010

Innovation: Avoiding Nails and Finding Fertile Ground
January 29, 2010 – 12:26 am | No Comment
Innovation: Avoiding Nails and Finding Fertile Ground

The dotcom guys got each other excited and created a bust.  Banks verified moneymaking programs with other banks, but somehow, they went broke.  These groups sought to solve problems and produce value, but the solutions …

Designing Touch: Creating Experiences the Blind and Seeing-Able Can Share
January 4, 2010 – 8:16 pm | No Comment
Designing Touch: Creating Experiences the Blind and Seeing-Able Can Share

It is so easy for people to take the way they see the world for granted. This fact is even more painfully obvious when the subject is sight and blindness. Human beings are so heavily …